Privacy Policy

Effective Date: 13/09/2025
Company Name: Giggles Fun Zone Pvt Ltd

Giggles Fun Zone Pvt Ltd (“Company”, “we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or interact with us in India.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, contact number, email address, billing address, payment details, and any information you provide while booking or making inquiries.
Usage Information: IP address, device details, browser type, and interaction with our website and services.
Cookies & Similar Technologies: To enhance user experience, track preferences, and analyze website usage.

2. Purpose of Collection and Use

We process your personal data only for lawful purposes, such as:

To provide, manage, and improve our fun zone services.
To process bookings, reservations, and payments.
To communicate with you regarding your inquiries, confirmations, and updates.
To send you offers, promotions, and newsletters (with your consent).
To comply with legal obligations under Indian law.

3. Lawful Basis of Processing

As per the Digital Personal Data Protection Act, 2023, we process your personal data based on:

Your consent, where required (e.g., marketing communication).
Performance of a contract, when you book or avail of our services.
Legal obligations, where data needs to be retained or disclosed.
Legitimate interests, such as service improvements and customer support.

4. Sharing of Information

We do not sell your personal data. However, we may share it with:

Service Providers: For payment processing, hosting, and operational purposes.
Legal Authorities: If required under applicable law or government order.
Business Transactions: In case of merger, acquisition, or restructuring.

5. Data Security & Storage

We adopt reasonable security measures (physical, technical, and administrative) to safeguard your information.
Your data may be stored within India or on servers located outside India, in compliance with applicable laws.
While we strive to protect your data, no transmission over the internet is fully secure.

6. Your Rights (Under DPDP Act, 2023)

As a user in India, you have the following rights:

Right to Access: Request details of the personal data we hold about you.
Right to Correction & Erasure: Update or request deletion of your data.
Right to Consent Withdrawal: Withdraw consent for processing (e.g., unsubscribe from marketing).
Right to Grievance Redressal: File a complaint with our Data Protection Officer (DPO).

7. Children’s Data

Our services are family-oriented but not targeted specifically at children under 18 without parental/guardian consent. We do not knowingly collect personal data from minors without appropriate permissions.

8. Retention of Data

We retain your personal data only as long as necessary for fulfilling the purposes stated above or as required by law.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in laws or our practices. Updates will be posted on our website with a revised effective date.

10. Contact & Grievance Redressal

If you have any concerns, queries, or complaints regarding your personal data, you may contact us at:

Data Protection Officer (DPO)
Giggles Fun Zone Pvt Ltd
📍 Address: Koppal, Karnataka, India
📧 Email: gigglesfunzonekoppal@gmail.com
📞 Phone: +91 63602 46957